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[quote=Little P]Hi Lanie and ladies in the forum! I believe is in the PW book that Lanie talks about wanting to return an item and she used the secret technique with the salesgirl white she was talking ... my question is... how is it possible to use the technique in that moment? When I try to do it I feel like I cannot concentrate because they are talking to me or I cannot get in the state of relaxation while I am talking to them... has anyone tried this ? any suggestions? thanks!  [/quote]